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The tolk.ai blog

Become an AI expert! This AI blog offers articles to help you understand the fundamentals of AI, the challenges by industry, and the latest market trends.

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  • All articles
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How do Sparks, Finder and Ask AI revolutionize the online shopping journey - tolk ai

How do Sparks, Finder and Ask AI revolutionize the online shopping journey?

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How does multilingual AI break down language barriers
Public administration

Non-French-speaking users: access to public information also depends on language

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Insurance

Ask AI: boost policyholder engagement beyond the widget

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Public administration

Guide: map your automatable processes in just 2 hours

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E-commerce

Finder: from search to recommendation

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E-commerce

5 e-commerce frictions that hurt your business

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E-commerce

E-commerce: +38% average conversion uplift with Genii

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Insurance

5 key points to address before deploying your AI project

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Insurance

3 AI use cases that generate ROI: +20% qualified leads

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E-commerce

Sparks: your customers find answers before they search

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Public administration

Brittany Prefecture: piloting a conversational AI agent and lessons learned

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Insurance

The AI that reads your contracts: how automated document analysis cuts your processing times

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E-commerce

Proactive AI: how your website can engage visitors before they leave

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IA au service de l agent public
Public administration

AI for the public-sector worker: how to reduce workload without sacrificing service quality

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Sourveraineté_IA
Public administration

Data sovereignty: what the Cloud Act changes for the public sector

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Futur de la relation assuré et service support
Insurance

The future of the policyholder relationship is no longer tied to the support desk

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la fin des faq statiques tolk ai ecommerce
E-commerce

The end of static FAQs: why your knowledge base costs you more than it earns you

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Generic AI in insurance tolk ai
Insurance

Generic AI in insurance: when innovation becomes a legal risk

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digital accessibility public sector 2026 tolk ai
Public administration

Why digital accessibility has become a legal imperative for the public sector in 2026

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Abandon de panier invisible tolk ai
E-commerce

The “invisible” cart abandonment: why 80% of visitors leave for lack of an immediate answer.

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Making the public service accessible to everyone all the time tolk.ai
Public administration

How to make the public service accessible to everyone, all the time?

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tout-comprendre-sur-l-AI-Act-guide-de-conformite-2026

AI Act compliance: the countdown to August 2026 has begun

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Pourquoi lIA agentique va remplacer votre tunnel de conversion classique

E-commerce 2026: Why will “agentic” AI replace your classic conversion funnel?

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AI a defining choice for the years ahead
E-commerce

Conversational AI for Customer Service: What It Really Means

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Easily Succeed with Your AI Insurance Chatbot
Insurance

Easily Succeed with Your AI Insurance Chatbot

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Towards a Borderless Customer Experience

AI Chatbots: How to Improve the Multilingual Customer Experience?

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Making Benefits Tables Accessible: The Generative AI Revolution
Insurance

Making Benefits Tables Accessible: The Generative AI Revolution

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+80% of AI Projects Fail: How to Succeed

Why Do Generative AI Projects Fail in Customer Relations?

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ACE Method - what is it

Write Better AI Prompts: The ACE Method

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Prompt engineering - a must have

What is prompt engineering and what is it used for?

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Combining human skills with the efficiency of AI

The augmented agent: the future of customer relations?

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Tourism - 5 secrets that will save you time
Tourism

Tourism: our 5 secrets that will save you time!

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5 key KPIs to analyse your chatbot

Analytics: the 5 essential metrics you need to know in 2023!

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E-commerce chatbot _ how to increase your sales
E-commerce

E-commerce chatbot: how to increase your sales?

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Marseille Provence Airport - 15,000 conversations per month
Transport & Mobility

Better management of peak demand thanks to tolk.ai: the Marseille Provence Airport experience

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How a chatbot specialised in health and welfare insurance can improve your customer service __ How a chatbot specialised in health and welfare insurance can improve your customer service
Insurance

How can a chatbot specialised in health and welfare insurance improve your customer service?

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ChatGPT vs chatbots _ everything you need to understand

Will ChatGPT kill chatbots?

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Chatbot B2B _ focus on 3 key examples

3 chatbot use cases for your business

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From text to intelligence _ the evolution of conversational assistants

What is a chatbot?

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Entoria - Improving Support Team Performance
Insurance

How Entoria Reduced Customer Service Calls by 56%

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Expert chatbots _ productivity boost

Productivity vs expertise: the strengths of chatbots

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Property management _ go straight to the bot
Real estate

Property management: go straight to the bot!

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Automate your business processes and manage your complex requests

NLP Chatbots: What Are the Differences?

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Chatbots and their early days

Intelligent Chatbots: Dream or Reality?

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The golden rules for smooth and effective interactions

Customer Service Chatbot: Read This Before You Start!

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Improve your productivity with AI

Customer Relations: The Future of the Human Lies in Hybridization

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tolk.ai offers an agentic AI ecosystem designed to maximize customer experience and optimize team performance. Our solutions are developed with care in Montpellier.

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