The only chatbot that

speaks like your policyholders

Automate the handling of recurring questions with our Insurance chatbot, specifically designed to deliver an efficient and personalized policyholder experience.

P, new mobility, Health / Protection, Mutual insurers, … Free your agents from these simple requests and improve their day-to-day work.

Example of the Insurance chatbot programming interface

40+ companies in the sector already use it!

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motorcycle mutual insurers insurance chatbot

Plug and play

Make the most of our Insurance expertise

Home

Quotes, guarantees, terms and coverage, … Capture more sales opportunities and improve the management of your policyholder relationship.

Borrowers / Credit

Lead generation, online quotes, simulator, conversion, coverage and cancellation terms.

Reassure your visitors and convert them!

Subscription, coverage, third-party payment card, reimbursement tracking, hospital coverage, … Strengthen your relationship with your customers.

Travelers

Coverage and guarantees, help with subscription and reassurance, … Improve understanding of your products and convert better.

AI CHATBOT

3x more effective than an FAQ

Answer your policyholders’ simple questions instantly, based on a freely phrased question. No longer force your customers to change pages or search for an answer in your FAQ. Be notified when an answer is unsatisfactory or missing.

Example of the Insurance chatbot programming interface

PROCESS AUTOMATION

Automate your back-office operations

Automate the most repetitive back-office operations and increase efficiency. Our API Manager® allows you to securely personalize your responses.

LIVE CHAT

Make your agents’ daily work easier

Offer your customers a seamless experience combining chatbot and advisors. Qualify and triage incoming requests by topic and priority level. Live handover or opening a support ticket—requests are all automatically enriched for faster handling.

tolk live chat interface

EXPERT SOLUTION

Respond instantly without losing the human touch

Industry expertise
Insurance

500+ documented Insurance questions, AI trained specifically for the Insurance sector, and pre-built journeys. Get started!

Conversational
Intelligence

Let the policyholder phrase their request freely. The chatbot understands and responds based on the available information and knowledge.

Accurate and personalized answers

Provide personalized answers and respond accurately to requests. Leverage the full potential of the API Manager® to personalize the experience.

SUPPORT

Our experts support you.
Our expertise, your success.

Rely on our team of experts, specialists in Health / Protection insurance, to ensure your project’s success. Focus on the quality of support to maximize product benefits.

Chatbot and live chat expertise