Generative AI
at the service of your customers

Do not limit yourself to a basic chatbot—your customers deserve better!

Choose a customer relationship automation platform capable of handling all requests, both pre- and post-sales.

Powered by our generative AI, respond effectively to their needs while delivering exceptional support at every step of their journey.

Join our 120+ customers

UMR Groupe VYV UMR logo - tolk.ai
UMR Groupe VYV UMR logo - tolk.ai

Convert, Resolve, Enhance

Forget scripted, ineffective chatbots. Enter the era of intelligent automation. Powered by our proprietary reasoning engine, our chatbot will amaze you!

Generative AI

Bring your knowledge into the conversation

Respond to your customers in an ultra-personalised way using selected information from your URLs or knowledge bases (doc, PDF, Excel, image, etc.).

API connectors

Add actions to your responses

Connect your web services to trigger personalised actions in your management tools, or hand over to your advisors.

Conversational analytics

Turn your conversations into business insights

What if you could make your conversational data speak? Grow your business and optimise your CX operations.

More efficient, at every level

Finally, support your customers from recommending your offers through to the post-purchase experience. Combine all your information and knowledge sources to deliver a compelling customer experience. In this way, you will stand out in your market.

Pre-sales advice

Upstream in the customer journey, offer a recommendation tool.

After-sales service

Then, respond to any request using your knowledge base.

We have helped 120+ companies save time, money, and resources

x4

conversions

-56%

phone calls

+11%

CSAT

No-code generative AI platform

NO-CODE

Plug 'n play

Benefit from a ready-to-use platform. Only a few minutes of configuration are needed to deploy your first chatbot. Our performance analytics tools guide you in optimising knowledge and journeys.

Generative AI

Reliable & High-performing

Our generative AI models, combined with proprietary RAG technology, ensure reliable responses and optimised use of documentary sources. With our Custom Answers module, you remain in control when needed.

API connectors

Integratable

Deploy your chatbot on your website, customer portal, mobile app, or the main messaging platforms (WhatsApp, Messenger, …). Connect your web services or existing solutions (Zendesk, Salesforce, …) to extend your chatbot’s capabilities and handle more customer requests.

DATA & GDPR

Compliant & Secure

In partnership with Microsoft France, your data is stored in an Azure France environment. Your data is segregated and secured to the highest market standards. We also offer an even higher level of security with our SecNumCloud offering.

Our solution is available via

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