Convert all your visitors into customers

Improve your conversion rate, automate order tracking requests and answer over 150 frequently asked questions 24/7 (and more...).
Shopify, WooCommerce, Prestashop, Magento compatible
14 days free of charge, without obligation
shopify virtual assistant
Chatbot shopify ecommerce assistant

100+ shops use Tolk

estherdem chatbot
canal+ logo chatbot
Feu Vert logo Chatbot
jonak logo chatbot

Deploy a specially designed chatbot

for e-tailers

Chatbot e-commerce to improve conversion on Shopify

Conversion

+25%
conversion rate
Chatbot Q&A shopify simple customer support

Customer Support

-65%
e-mails or forms received
Chatbot Shopify for order tracking

Order tracking

-95%
order tracking

Boost your sales, improve your customer service

Surprise your customers with instant service. Without setup, our solutions help you boost your business and build customer loyalty.
Lead gen chatbot to increase your turnover

AI Chatbots

Automate the resolution of

80% of customer requests

Take advantage of a knowledge base of 150+ e-commerce questions to automate over 80% of your customer queries. From order tracking to cart abandonment, use our pre-built scenarios connected to Shopify data to improve your customer experience.

Facebook Messenger Logo PNG
chatbot instagram
14 days free of charge, without obligation

E-commerce CMS integrations

Personalise your answers

by connecting your CMS

Order tracking, address changes, refund requests, payment issues... Customise your chatbot responses using your Shopify data.

logo app store Shopify
Chatbot woocommerce
Chatbot with prestashop
14 days free of charge, without obligation
Shopify connector integration for tolk chatbot
agorastore

200 000 € of turnover generated with Tolk!

Matthieu Gallais, Responsible for customer experience at Agora Store

Read the video on agorastore chatbot

Omni-channel

All your conversations

in the same interface

Start the conversation from your website and continue it on Instagram or Whatsapp. Be flexible for your customers and offer them a freedom that your competitors don't have! 

Facebook Messenger Logo PNG
chatbot instagram
14 days free of charge, without obligation
omni-channel livechat for shopify shops
Escalation agent chatbot livechat from shopify

Livechat & Messaging

Let your agents take over

the conversation in context

Our live-chat agent solution allows your agents to take back control of the conversation with full context and transcription. The native escalation features are also compatible with Zendesk or Ring Central. 

ring central logo partner livechat
14 days free of charge, without obligation

Live-chat & Messaging

Bring in your tools

in conversation

Create a ticket in Zendesk, retrieve a delivery status in Shipup, send information in Salesforce, ... Use our native connectors to create synergies between all your tools. Create smarter automation paths and make your customer support more efficient. 

Salesforce integration chatbot
14 days free of charge, without obligation
bot integrations chatbot shopify