More resolution,
fewer requests.
Genii is the citizen experience orchestrator. A single AI that informs, guides, and supports, to make public services accessible to everyone, all the time.
No commitment
SecNumCloud, RGAA, DSFR
A sovereign solution,
built for public services.
Hosting, security, accessibility, state design standards and public procurement : public sector requirements are covered end to end.
Sovereignty
Your data hosted in France, on a 100% sovereign infrastructure.
Accessibility
Accessible to all citizens, compliant with the accessibility standard.
State Design System
Compliant with France’s State Design System, for a consistent experience.
Public procurement
Simplified purchasing through the public procurement agency, with no tender procedure.
An AI across the entire citizen journey.
From the first question to resolution, a single intelligence supports every step.
Search
Informs, advises, and directs citizens to the right procedures
Prevention
Delivers the right information at the right time
Procedure
Provides complete, always sourced information
Case tracking
Reports on case status at any time
Sensitive requests
Hands off to an agent for high-risk situations
All your tools connected
in 2 clicks.
An AI that reads your data and takes action. Ready-to-use connectors cover your ecosystem : business information systems, CRM, online public services, ticketing tools. What’s more, they connect without a single line of code.
Measure resolution, identify the gaps.
Every conversation becomes actionable data : what citizens are looking for, what they can’t find, what makes them call. Finally, you can identify your content gaps and how to fix them.
Measure the resolution rate, request by request.
Identify the most requested procedures.
Understand citizen behavior and satisfaction.
Analyze the friction points in your citizen journey.
What makes us unique.
Agents that reason
Genii reasons over context, executes your procedures, and follows through to resolution.
Interface innovation
Sparks, Finder, Form AI, chatbot, voicebot : formats that integrate into your sites and services.
Living knowledge
Integrated with your documents, your website, and your help center. Always up to date.
Zero hallucination
Hybrid RAG and semantic guardrails : the AI only answers based on your official content.
Fast deployment
Documents, URLs, or XML sitemap : your content is integrated and updated automatically.
Every request measured
Resolution, volumes, languages and satisfaction : tracked in real time on a dashboard.
You stay in control
You decide when the AI hands off to an agent. What’s more, everything is no-code and managed by business teams.
Try Genii for 14 days,
no commitment.
Integrate your content, activate your connectors, measure the resolution rate. And if the results aren’t there, you can stop at no cost.
Documents, URLs, XML sitemap in 2 clicks.
CRM, online public services, ticketing, document management via MCP connectors.
Resolution rate, requests avoided, languages, satisfaction : everything is measured.
Public services accessible to everyone,
all the time.
Let’s discover together what Genii could change about your citizen relations.
30-minute demo, then 14 days of free trial with no commitment.
50+ public administrations and organizations trust tolk.ai to modernize citizen relations
A trusted solution, selected by DINUM, DGE, DAE, Mission French Tech