Humanize your relationships
thanks to pro-active livechat
Live-chat from your website, customer area or messaging system, offer your customers a seamless experience. Optimize the management of your conversational flows thanks to artificial intelligence and native automation.
PROACTIVE LIVECHAT
Offer your customers a premium experience
Fluid
Deploy live chat in just a few minutes on your website, messaging system or customer area. Manage all your channels from the same interface.
High-performance
Our technologies recommend answers to your agents. Thanks to fast, high-quality request processing, the relevance of responses and customer satisfaction improve.
Collaborative
Enhance your agents' skills by entrusting them only with the requests they know how to handle. Let the Chatbot take care of the rest.
An intelligent solution
Sorting by expertise
Excellent management of incoming requests by team, priority, theme or agent availability. A better understanding of your customers' requests enables you to improve productvité and collaboration between your chatbots and agents.
Personalized exchanges
Contextualize your exchanges
Important information and conversation history are fed back to the agent in real time, or in a ticket in the event of unavailability. Provide your agents with the essentials for premium support and let our chatbot take care of low value-added requests.
ECOSYSTEM
Bring your tools into the conversation
Create a ticket in Zendesk, retrieve a delivery status in Shipup, send information in Salesforce, ... Use our native connectors to create synergies between all your tools. Create smarter automation paths and make your customer support more efficient.
Try tolk.AI now
Deploy tolk.ai in less than 5 minutes with our ready-to-use templates
Don't wait any longer to get started and measure the benefits of automation and livechat in your context.
