Generative AI
: serving your customers

Don't settle for a basic chatbot—your customers deserve better! 

Choose a customer relationship automation platform capable of handling all pre- and post-sales requests.

 

Powered by our generative AI, effectively meet their needs while providing exceptional support at every stage of their journey.

Join our 120+ clients

UMR logo vyv group umr - tolk.ai
UMR logo vyv group umr - tolk.ai

Convert, Solve, Enhance

Forget scripted, ineffective chatbots. Enter the era of intelligent automation. Powered by our proprietary reasoning engine, our chatbot will amaze you!

Generative AI

Bring your acquaintances into the conversation

Respond to your customers in a highly personalized manner using selected information from your URLs or knowledge bases (doc, pdf, excel, image, etc.). 

PLC connectors

Add actions to your answers

Connect your web services to trigger customized actions in your management tools or hand over to your advisors.

Conversational analytics

Turn your conversations into business insights

What if you could make your conversational data speak for itself? Grow your business and optimize your CX operations.

Enhanced performance at every level

Finally, support your customers from the moment you recommend your offers to the post-purchase experience. Combine all your sources of information and knowledge to deliver a compelling customer experience. This will help you stand out in your market.

Pre-sales advice

Before your customer journey begins, offer a recommendation tool.

After-sales service

Then, respond to any request from your knowledge base.

We have helped over 120 companies save time, money, and resources.

x4

conversions

-56%

assistance calls

+11% 

CSAT

No-code generative AI platform

No-CODE

Plug 'n play

Take advantage of a ready-to-use platform. Your first chatbot can be deployed in just a few minutes. Our performance analysis tools guide you in optimizing knowledge and paths.

Generative AI

Reliable & High-performance

Our generative AI models, coupled with proprietary RAG technology, guarantee reliable answers and optimized use of document sources. With our Custom Answersmodule, you're always in control.

PLC connectors

Interfaces

Deploy your chatbot on your website, customer area, mobile application or on the main messaging services (whatsapp, messenger, ...). Connect your webservices or existing solutions (Zendesk, Salesforce, ...) to increase your chatbot's capabilities and respond to more customer requests.

DATA & RGPD

Compliant & Secure

In partnership with Microsoft France, your data is stored in an Azure France environment. Your data is partitioned and secured to the highest market standards. We also offer a higher level of security with our SecNumCloud offering.

Our solution is available via

Ready to deploy your virtual agent?

Choose performance