Generative AI
that makes your customers smile
Do beyond a low-tech chatbot - your customers deserve better!
Choose a customer service automation platform that can handle all pre- and post-sales requests. Fueled by our Generative AI, meet their needs efficiently while offering white-gloves support at every stage of their journey.
Join our 100+ customers
Convert, Solve, Enhance
Forget inefficient, scripted chatbots. Move into the age of intelligent automation. Powered by our proprietary reasoning engine, our chatbots will amaze you!
Generative AI
Bring your acquaintances into the conversation
Respond to your customers in an ultra-personalized way, based on information selected from your URLs or knowledge bases (doc, pdf, excel, image, ...).
PLC connectors
Add actions to your answers
Connect your webservices to trigger personalized actions in your management tools or hand over to your advisors.
Conversational analytics
Turn your conversations into business insights
What if you could make your conversational data talk? Expand your business and optimize your CX operations.
Enhanced performance at every level
Accompany your customers from the recommendation of your offers to the post-purchase experience. Combine all your sources of information and knowledge to deliver a compelling customer experience. Make the difference in your market.
Pre-sales
assistant
Offer your customers a powerful product recommendation tool with GeniiSales.
Customer
service
Respond to any customer request from your documents, url or API with GeniiCare.
We helped
100+ companies
save time, money and resources
x4
conversion rate
+28%
high quality baskets
-56%
assistance calls
+11%
CSAT
Generative AI platform
no-code
No-CODE
Plug 'n play
Take advantage of a ready-to-use platform. Your first chatbot can be deployed in just a few minutes. Our performance analysis tools guide you in optimizing knowledge and paths.
Generative AI
Reliable & High-performance
Our generative AI models, coupled with proprietary RAG technology, guarantee reliable answers and optimized use of document sources. With our Custom Answersmodule, you're always in control.
PLC connectors
Interfaces
Deploy your chatbot on your website, customer area, mobile application or on the main messaging services (whatsapp, messenger, ...). Connect your webservices or existing solutions (Zendesk, Salesforce, ...) to increase your chatbot's capabilities and respond to more customer requests.
DATA & RGPD
Compliant & Secure
In partnership with Microsoft France, your data is stored in an Azure France environment. Your data is partitioned and secured to the highest market standards. We also offer a higher level of security with our SecNumCloud offering.
