Receive fewer calls and provide better support for your patients
Automate the processing of recurring requests with our Laboratories chatbot, specially designed to relieve your laboratories' switchboard and provide patients with the best possible support before and after sampling. Schedules, types of analysis, visit preparation, results retrieval... Free your staff from these simple requests and improve their day-to-day work.
40+ companies in the sector are already using it!
Plug n' play
Make the most of our healthcare expertise
Questions
Opening hours, availability, pre-appointment preparation depending on the type of analysis, reimbursement procedures, finding a lab close to home... So many questions that overload your laboratory secretariat. Not for much longer!
Retrieving results
Help patients retrieve their results. Help your patients get to grips with the online space and navigate through it. Perfectly adapted to seniors thanks to a highly humanized experience.
Book
appointments
Availability, appointment scheduling, appointment reminders, types of analyses available by laboratory, cancel or reschedule an appointment, ... Let your secretaries focus on the important requests with our Laboratories chatbot.
IA CHATBOT
3x more effective than FAQs
Instantly answer your patients' simple questions, based on a freely formulated question. No longer force your customers to change pages or search for an answer in your FAQ. Be informed when an answer is missing or unsatisfactory.
PROCESS AUTOMATION
Automate repetitive tasks
Booking appointments, preparing for sampling, types of analysis available by laboratory - these are all repetitive questions. Automate them and gain in efficiency. Our API Manager® allows you to personalize your answers in a secure way.
GOOGLE BUSINESS MESSAGES
Reduce the number of calls received
Capture requests from your laboratories' Google Business records and offer an alternative to calls. Respond directly via Google Business Messages, instantly and 24/7. Your patients get rapid assistance and your secretarial staff are freed from repetitive requests.
EXPERT SOLUTION
Respond instantly without dehumanizing
Business expertise
Analytical laboratories
60+ referenced questions, pre-built appointment scheduling or patient preparation paths, AI trained specifically for the medical analysis laboratory sector. Get started!
Experience
Let the patient formulate his or her request freely. The chatbot understands and responds according to the information and knowledge available. Detect non-covered topics and automate them!
Precise, personalized answers
Offer personalized responses, dynamic services and precise answers to requests. Harness the full potential of virtual agents to improve patient satisfaction.
SUPPORT
Our experts are there for you.
Our expertise, your success.
Rely on our team of experts, specialists in the healthcare sector and medical analysis laboratories, to ensure the success of your project. Focus on quality of care to maximize the benefits perceived by your patients.
