Getting the right home insurance just got easier

Offer your customers better assistance in choosing the right home insurance. Homeowner, tenant, non-occupant, options and coverages... Your customers benefit from tailored, personalized advice, 24/7. Free your agents from these automatable requests, and improve their day-to-day work.

40+ companies in the sector are already using it!

logo-apicil-chatbot

Plug n' play

Make the most of our home insurance expertise

Espace
Insured

Change contact details, update bank details, list of coverages, guide your policyholder through the navigation. Make your policyholder space easier to use.

Quotation &
Subscription

Offer a conversational pathway that combines a clear understanding of the customer's needs and a response to questions, for better conversion. Connected to your system, the chatbot offers a personalized experience.

Download

Let your policyholders download their certificates and contractual documents. Anticipate their questions with intelligent bounces and offer a pro-active policyholder experience.

Claims &
Reimbursements

Accompany your policyholders and reassure them every step of the way. Provide the right information for each type of claim. Offer personalized follow-up.

IA CHATBOT

3x more effective than FAQs

Instantly answer your policyholders' simple questions, based on a freely formulated question. No longer force your policyholders to change pages or search for an answer in your FAQ. Be informed when an answer is unsatisfactory or missing.

PROCESS AUTOMATION

Automate your management operations

Requesting quotes, changing contact details, managing cover and options, subscribing and adding beneficiaries... Automate the most repetitive management operations and gain in efficiency. Our API Manager® enables you to personalize your responses in a secure way.

LIVECHAT

Simplify your agents' day-to-day work

Offer your policyholders a seamless experience combining chatbot and advisors. Qualify and sort incoming requests according to theme and priority level. Whether you want to take them live or open a support ticket, all requests are automatically enriched for faster processing.

EXPERT SOLUTION

Respond instantly without dehumanizing

Business expertise
Home insurance

100+ referenced questions, pre-built sales qualification paths, assistance with navigation in the insured area, AI trained specifically for the Home Insurance sector. Get started!

Intelligence
Conversational

Let the policyholder formulate his or her request freely. The chatbot understands and responds according to the information and knowledge available. Detect non-covered topics and automate them!

Precise, personalized answers

Personalize your responses and contextualize your exchanges with your policyholders. Exploit the full potential of the virtual agent to improve customer satisfaction and support for your policyholders.

SUPPORT

Our experts are there for you.
Our expertise, your success.

Rely on our team of experts, specialists in the field of home insurance, to guarantee the success of your project. Focus on quality of care to maximize your benefits.

Chatbot and livechat expertise